Help Center
Rules
Rules
Platform rules and policies
When using the Atasuai platform, the user must perform only legal actions and use the platform functionality as intended.
No. Each user is allowed to open only one account. If multiple accounts are detected, they may be blocked.
An account may be blocked in case of violating rules, entering false information, abusing the system, or harming other users.
Such items are prohibited on the platform — counterfeits, knockoffs, illegal goods, and anything hazardous to health. If you come across such a listing, report it through the app — the platform will investigate and remove it.
In case of a violation of the rules, Atasuai may issue a warning, revoke Jarmaq points, or place temporary/permanent restrictions on the account.
Yes, the platform has the right to update the rules. Changes apply from the moment they are published on the platform.
In disputed situations, the user should contact the support service. Atasuai will review the situation and offer a solution in accordance with the platform's rules.
Support service
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