1. What are the main requirements for using the Atasuai platform?
When using the Atasuai platform, the user must perform only legal actions and use the platform functionality as intended.
2. Can one person open multiple accounts?
No. Each user is allowed to open only one account. If multiple accounts are detected, they may be blocked.
3. Under what circumstances can an account be blocked?
An account may be blocked in case of violating rules, entering false information, abusing the system, or harming other users.
4. What goods are prohibited from being sold?
It is prohibited to sell goods that are illegal, counterfeit, or dangerous. If such goods are identified, the platform has the right to remove them.
5. Is it possible to provide false information about the product?
No. The product name, description, price, and images must be accurate and genuine. Incorrect or misleading information is not allowed.
6. Who can sell the goods listed on Atasuai Market?
Products listed on Atasuai Market can be sold by other sellers as resellers in their online stores. The owner of the product is responsible for the accuracy of the information.
7. Can a reseller modify another seller's product?
No. Resellers cannot change the main characteristics of the product and sell it under the original terms.
8. What is the misuse of Bonus and zharmak?
Abuse is considered to be collecting bonuses or points through deception, exploiting technical errors, or fraudulent actions.
9. What happens if the rules are broken?
In case of a rule violation, Atasuai can issue a warning, revoke the bonus and Jarmaq, or impose a temporary/permanent restriction on the account.
10. Can Atasuai change the rules?
Yes, the platform has the right to update the rules. Changes apply from the moment they are published on the platform.
11. What to do in case of a controversial situation?
In disputed situations, the user should contact the support service. Atasuai will review the situation and offer a solution in accordance with the platform's rules.