Start

Live-stream selling

Turn viewers into buyers. One-click checkout right during the stream.

PLATFORMS

Seller dashboard Sales management tools Creator app Product promotion and earnings Buyer app Shopping and bonuses

OPERATIONS

System WMS Warehouse management Delivery service For logistics partners

One platform for everyone

From major brands to first-time creators and shoppers — a single ecosystem for selling, working, and buying.

For sellers Grow your brand and scale your business from a single location to nationwide sales. For creators Earn by promoting ready-made products — no stock purchases or upfront capital. For partners Bring new stores to Atasuai and earn a steady share of their revenue. For buyers Shop smarter — earn points and spend them on your purchases.

Featured

Atasuai Community

We bring together sellers, entrepreneurs, and experts across Kazakhstan. Share experience, get advice, and grow your business with us.

Browse

BlogUseful articles, case studies, and e-commerce news Help CenterSetup guides, answers to questions, and contacts Open APIDocs, keys & sandbox for developers

Fresh from the blog

LogisticsShipping across Kazakhstan without the paperwork GuidesSelling via live streams: a step-by-step guide WarehouseWarehouse zoning and bin locations: how it all works For buyersJarmaq Points: How to Earn and Spend

Building commerce for everyone

The team and mission of Kazakhstan's e-commerce platform built for sellers and creators.

About usMission and team Open positionsOpen roles and working with us ContactsGet in touch BrandLogos and guidelines SecurityData protection and reliability LegalTerms and conditions

Help Center Order

Why is my order in "Active" status?

Order

The order remains "Active" if it is still being processed: payment is pending, the seller is confirming the order, the goods are being assembled, or the delivery process has not started. This status indicates that the order is not yet complete.

Other questions

How to register on the Atasuai platform? Account management

How do I register a company? Store management

How to open an online store for the first time? Online store management

How are points earned? Points system

Who will carry out the delivery? Delivery

How do I place an order? Order

What are the main requirements for using the Atasuai platform? Rules

Support service

Do you still have any questions?

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