Do you still have any questions?
Talk to the AI assistant and get answers
- All
-
Account management
-
Store management
-
Online store management
-
Bonus system
-
Delivery
-
Payment
-
Order
-
Rules
What should I do if the SMS code doesn’t arrive?
Wait a few seconds, make sure you have a good signal, and if needed, tap “Resend”. If the issue persists, check that your phone number is in the correct format and contact support.
Other questions
-
How to register on the Atasuai platform?
Account management
-
What should I do if I forget my password?
Account management
-
How to change personal information in the account?
Account management
-
How can I delete my account?
Account management
-
Is it possible to open multiple accounts from one phone?
Account management
-
What information is required to register?
Account management
-
What should I do if the SMS code doesn’t arrive?
Account management
-
Can I register using a phone number from another country?
Account management
-
What should be done to open a store after registration?
Account management
-
How do I log in to the personal account?
Account management
-
What to do if the entry code does not arrive?
Account management
-
Can I log into the account from another phone?
Account management
-
How do I access the profile?
Account management
-
How can I change my name?
Account management
-
How to change the date of birth?
Account management
-
How to change an email?
Account management
-
How do I set a profile picture?
Account management
-
Where do I change the application language?
Account management
-
How to change the phone number?
Account management
-
Is it possible to link one number to multiple accounts?
Account management
